Terms of Service

1. Agreement to Terms

By accessing and using Cyberou's services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our services.

2. Services

Cyberou provides subscription-based cybersecurity content creation, security research, and influencer marketing services. Our services are delivered through asynchronous communication via Trello or email.

3. Subscription Terms

Subscriptions are billed on a recurring basis. You may pause or cancel your subscription at any time. When paused, any remaining time will be available for future use when you resume your subscription.

We operate on a time-based model rather than a deliverable-based model. Your subscription grants you access to our team's dedicated time and expertise.

4. Unlimited Requests

As long as your membership is active, you can submit unlimited requests through your Trello board. Requests are addressed one at a time to maintain quality standards.

5. Revisions

We offer unlimited revisions within reason to ensure content meets your expectations. Time spent on revisions is part of your subscription.

6. Refund Policy

We do not offer refunds. Our services are time-based, meaning you're paying for the dedicated time and expertise we allocate to your project.

7. Intellectual Property

All content created for you becomes your property upon delivery and payment. We retain the right to showcase work samples in our portfolio unless otherwise agreed upon.

8. Use of AI

We do not use generative AI to create content. However, we may use editing tools like ProWritingAid and Grammarly to refine and improve clarity of content.

9. Confidentiality

We maintain strict confidentiality regarding your projects, proprietary information, and business strategies. We will not disclose any confidential information to third parties.

10. Limitation of Liability

Cyberou shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

11. Termination

Either party may terminate the subscription at any time. Upon termination, access to services will cease, and no refunds will be provided for unused time.

12. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of our services constitutes acceptance of modified terms.

13. Contact

For questions about these Terms of Service, please contact us at info@cyberou.com

Last updated: January 2025